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Our Terms And Conditions Of Use

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This is the official website of Gravity Wheels.

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By using this site you are accepting these terms and conditions, if you do not wish to accept the terms and conditions listed we would ask that you do not use this site. Gravity  Wheels reserve the right at any time and without notice to amend or alter all content on this site as deemed necessary by Gravity  Wheels.

Financial Data Storage

Gravity  Wheels does not store any financial and/or credit card or debit card data. PayPal Payments processed by PayPal are subject to PayPal’s terms and conditions of service. Please refer to PayPal’s own Privacy Policies regarding their services and data storage. Copyright and Trademarks

All copyright to all graphics, images, logos, data, databases and html code contained in this website belongs to Gravity  Wheels and or it’s clients. Reproduction, adaptation or modification of all or any part of these websites are strictly prohibited without the prior written permission of Gravity Wheels or in accordance with the Copyright Designs and Patents Act 1988.

Privacy

Gravity Wheels may collect and store personal identifiable information about the persons or companies who visit this website.

This information may include, but is not limited to, personal details including your name, address, telephone number, fax number, URL, domain name, IP address, browser preferences, company name, job title or email address.

Gravity Wheels may use this information to contact you or your company about it’s products and services from time to time, but always within accordance of our no SPAM policy.

Gravity Wheels may also collect and store information about users who visit this website to improve the website and improve user interaction based on the information collected.

Gravity Wheels does not trade, sell, rent or pass on any information about the users of this website to any third parties for marketing purposes without your express consent.

You may ask Gravity Wheels to delete any information about you or your company and cease any further contact with you at any time by contacting Gravity Wheels via email.

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Newsletter Sign Up

If you sign up to our newsletter during the checkout process, we will use your full name and email address to send you emails. These emails may contain special offers, new product information and other content related to our website that you may be interested in. We will never send you emails unrelated to the content of our website, and we will never pass your details on to anybody else without your permission. If at any point you would not like to receive these emails anymore, just click unsubscribe at the bottom of the email, or get in touch with us via our contact form.

Submissions

Where you are invited to submit any contribution to this site such as forums, comment posts, questionnaires or competitions you are by submission to grant Gravity Wheels a perpetual, royalty free, non-exclusive, license to use, reproduce, modify, adapt, publish and create derivative works from for any purpose that Gravity Wheels wishes, eg Marketing and promotional purposes, if you do not wish to grant such rights to Gravity Wheels, it is suggested that you do not submit your contribution to this site: By submitting your contribution to this site you also indemnify Gravity Wheels against all legal fee’s, damages, and other expenses that may be incurred by Gravity Wheels as a result of any material submitted by you.

Unauthorised use of this website

  • Entry to the html code, cgi scripts, images or any other part of this website is strictly prohibited.

  • Do not transmit or post any material to this website that is libellous, obscene, threatening, abusive or hateful.

  • No unsolicited email (SPAM) may be directed to or through this site.

  • You are prohibited from attempting to interfere with the site service, including, overloading, flooding, mailing , bombing, crashing, or hacking all or part of the site content or deleting or changing any site content.

Warranty disclaimer

This site is offered AS IS and without warranties of any kind.

All information and images contained on this website are believed to be truthful and accurate but nothing on this website shall be considered a representation by Gravity Wheels and no reliance should be placed upon any information contained on the website unless it has been confirmed in writing by Gravity Wheels to be correct.

Gravity Wheels is not responsible for unavailability, interruptions in availability, viruses or other defects in the site or it’s contents. In no event shall Gravity Wheels be responsible for any damages to users or their computer systems or otherwise.

Liability

Gravity Wheels accept no liability for any errors or omissions on this website and it’s liability howsoever arising in relation to the website shall exclude liability for indirect and consequential loss including loss of profits, loss of opportunity, loss of systems, loss of reputation, business interruption, loss of programmes or other data.

Governing Law

The website https://gravitywheelsuk.com and its contents are governed by English law.

Shipping & Returns

UK Orders

We offer  standard  delivery on all orders 

All orders are custom made which require a 30 day window from  final agreement of design 

we aim to deliver in approximately 30 days from manufacture

any return cost must be covered by the customer

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International Orders

We use various couriers to ship items ordered to international addresses 

The customer is responsible for all duties, charges and import taxes.

In the event of an order being returned to us, due to incorrect address information, a failed import tax / duty payment or for any other reason. We are not responsible for any costs involved in returning the item to us. We are not responsible for the cost of re-sending items. If your item is returned for one of these reasons and you would like a refund, this refund will be less any costs incurred in the process of returning the product to us, and we will not process the refund until the product is physically back with us.

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How We Deliver

Domestic orders are generally delivered either by DHL Parcel (UK Mail), or Royal Mail or Parcelforce

International orders are sent by various couriers.

Delivery Times

Delivery times are calculated in working days – i.e. Monday to Friday inclusive (but excluding Bank Holidays). If you order after midday, please calculate your delivery time as if your order had been placed the following working day.

IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay nevertheless all goods will be delivered within 60 days.

Tracking Your Order

You can contact us by  email to track your order process at any time.

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Missing, Damaged or Incorrect Orders

We try  hard to ensure that you receive your order in A1 condition, if you do not receive all your products please  e-mail to confirm they have been dispatched. All damaged goods must be notified to GRAVITY WHEELS as soon as reasonably possible.

Returns

GRAVITY  WHEELS have a 14 day returns policy. If you are unlucky enough to have a faulty product please contact us by email: gravitywheelsuk@gmail.com stating your order number and we will do our very best to resolve any issues as quickly as possible.

If you contact us to make a return we will give you a returns number to write on the package to help us process your return most efficiently.

Your returned item must be in the original packaging and in a saleable condition to be issued a refund. A 20% restocking fee ,

all return costs must be covered by the customer.

 

© 2025 by Gravity wheels uk. 

 

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